AI for Canadian trades and service businesses

Stop losing jobs when you miss a call.

BitDepth builds AI booking agents for trades and service businesses that answer calls, respond to website leads, answer customer questions, and book appointments when your team is busy, after-hours, or out on the job.

Recover Missed Calls Book a Profit Leak Review

No software sales. Canadian-owned. Built for HVAC, plumbing, electrical, roofing, and field service.

Suburban Ontario residential driveway at golden hour with a service van

How it works

How the AI booking agent works.

This is not a website widget. It is a working part of your phone and lead-handling system, built to recover the calls and inquiries you would otherwise lose.

01
Forward your missed and after-hours calls.
You forward calls to a dedicated number when your team is busy or unavailable. Your existing business number stays the same.
02
The AI agent answers using your approved knowledge.
It uses only the information you have authorized: your services, pricing rules, hours, warranties, and policies. It does not invent answers.
03
It handles common questions.
Service offerings, availability, pricing ranges, warranties, and frequently asked questions. The questions your team answers fifty times a week.
04
It books the appointment.
Phone callback, service appointment, or estimate, written to your calendar or your dispatch system. The customer leaves the call with a confirmed time.
05
It escalates to a human when needed.
Phone, SMS, email, or calendar handoff, by your rules. Emergencies, unusual requests, and anything you flag for human review go to a person on your team.
06
You get a weekly report.
Calls received, calls handled, appointments booked, escalations, missed opportunities, and recovered revenue. You can see exactly what it caught and what it cost.

See pricing and setup

Soft entry

Not ready for a full AI audit? Start with a Profit Leak Detection Review.

For $250 CAD, we review where your business may be losing revenue through missed calls, slow quote follow-up, and broken booking workflows. You get a written report showing where revenue is leaking, what it may be costing you, and what can be done to fix it. If you move forward with an automation, the $250 is credited toward the project.

Written report delivered within five business days.
Specific, dollar-figure estimates of where revenue is leaking.
Credited 100 percent toward implementation if you move forward.

Book a Profit Leak Review

Or learn about the full AI Opportunity Audit.

The real problem

You do not need more software. You need to stop the leak.

Most contractors we meet have already bought a CRM, a field service tool, and a quoting platform. The problem is not tools. The problem is the gap between them.

Calls go to voicemail and never come back.

Industry data puts missed-call rates at 30 to 50 percent in residential trades. Every missed call is a competitor's win.

Estimates take days.

By the time the quote goes out, the homeowner has already booked someone else.

Jobs get re-keyed into three systems.

Dispatch, accounting, and invoicing all live in different places, and your office staff is the integration.

Owner is the bottleneck.

Quoting, scheduling, follow-ups, and collections all stop when the owner is on a tool.

How it works

A three-step process. No theatre.

Diagnose

A structured AI Opportunity Audit across operations, data, and tech stack. We map your processes and identify where AI will deliver the highest ROI for your specific business.

Design

A prioritized roadmap. Short-term quick wins and longer-term strategic initiatives, with realistic ROI estimates for each.

Implement

We build and deploy the right solution. Automations, AI workers, dashboards, or integrations. No theatre, no wasted budget.

Book an AI Audit Read the audit walkthrough

Who this is for

Best fit.

BitDepth is usually the best fit for trades and service companies with ten or more employees. At that size, missed calls, slow follow-up, scattered systems, and manual admin work usually cost more than automation does. We work with HVAC, plumbing, electrical, roofing, and field-service businesses across Canada, with most of our active client work in Ontario.

HVAC. Plumbing. Electrical. Roofing. Field service.

The audit credit guarantee

Your audit pays for itself. Guaranteed.

When you complete an AI Opportunity Audit and move forward with any recommended implementation, we credit the full cost of your audit, dollar for dollar, against your project invoice. No conditions. No minimums. No fine print.

Credit

100% of audit fee

Window

90 days from delivery

Applies to

Any implementation

Book an AI Audit

Services

Five ways we work with you.

Each service meets your business at its current stage. Most clients start with the audit.

AI Opportunity Audit

Structured discovery of where AI will save you the most time and money. Includes roadmap and ROI estimates.

From $5,000

Missed Call Text Back

AI receptionist plus auto-text recovery for every missed call. Canadian compliance built in.

From $497/mo

Workflow Automation

Automate repetitive processes across invoicing, scheduling, onboarding, and more.

From $5,000

Custom AI Workers

Purpose-built AI agents that perform defined job functions inside your business.

From $10,000

AI Implementation

Multi-phase AI implementation strategy aligned to your business goals and budget.

From $12,000

View service details

How it works

From the field.

Real operational outcomes from businesses like yours. Client details anonymized.

Trades and Construction

A 14-person electrical contractor was losing $40K plus per year to invisible job-cost overruns.

The owner had a strong estimating process but no way to track actuals against estimates in real time. We built a job-cost dashboard pulling from QuickBooks and the dispatch system, so crew leads see a daily budget snapshot and the owner sees a live view of every active job against its estimated margin.

$43,200: Recovered annual margin in year one
3 hrs/week: Saved on month-end reconciliation
11 days: From audit to first dashboard live

Field Services, HVAC

A two-technician HVAC company was losing 6 to 8 jobs per month to unanswered calls.

The owner operated in the field full-time and calls that went to voicemail rarely converted. We deployed an AI receptionist with after-hours text-back and Jobber-connected auto-booking. The system answers inquiries, presents available time slots, collects job details, and either books the appointment or sends an immediate callback notification, around the clock.

+22%: Increase in booked jobs within 90 days
6 days: From audit to receptionist live
24/7: After-hours coverage without hiring

Transportation and Logistics

A 22-truck regional carrier had no real-time visibility into whether individual loads were profitable.

Top-line revenue looked fine. The problem was that fuel costs, driver overtime, and route inefficiencies were quietly eroding margin on specific lanes. We connected ELD, fuel card, and dispatch data into a single dashboard. Dispatchers now see a margin estimate per load before it is confirmed, and loss-making lanes have been repriced or eliminated.

$67,000: Annualized margin recovered on captured loads
4.2 hrs/day: Saved across dispatch and admin
Live: Per-load margin visibility before dispatch

Thompson River valley in interior British Columbia at golden hour

The founder

Blake Cowan

Founder, BitDepth AI Consulting

Blake has spent the last five years working in AI, first as a salesperson, then hands-on inside the trade and field services industries. That experience has been the foundation for everything BitDepth does.

He started BitDepth because Canadian trades and small contractors are one of the most underserved markets in professional services. Large consultancies do not show up. Freelancers do not have a methodology. Nobody is building AI for the way Canadian field service businesses actually run, with one truck, one dispatcher, and an owner who answers their own phone.

One thing Blake learned early. Data and systems have to be solid before AI does anything useful. Build on a shaky foundation and everything you build with AI becomes a house of cards. That belief shapes how BitDepth runs every engagement.

Most businesses are not ready for AI yet. That is not a criticism. It is the reality. A lot of companies are going to be disappointed because they jumped in before their data and processes were ready to support it.

Before we recommend anything, we run a discovery audit. We tell you exactly where you stand. What is working, what is not, and what needs fixing before AI will do you any good. That honesty is the most valuable thing we offer.

BitDepth is lean by design. Blake works with a small group of trusted consultants, which keeps costs reasonable and means you are always dealing with someone who actually knows your file.

We do not sell software. We recommend the right solution, not the one we are paid to push.

Built for Canadian SMBs. Enterprise thinking at SMB scale, with PIPEDA-aware data handling.

Diagnosis, not prescription. Every engagement begins with a structured audit.

Measurable ROI. We estimate ROI before we build. If the numbers do not work, we tell you.

Trust and control

We do not turn AI loose on your customers and hope for the best.

Every automation we build is grounded in approved company knowledge: your website, your service documents, your policies, your pricing rules, and the data you choose to provide. The goal is not to make AI creative. The goal is to make it useful, controlled, and boringly reliable.

Grounded in your information, not the open internet.

Chatbots and assistants pull answers only from sources you approve. Your website, your service manuals, your pricing rules, your FAQ. When the system does not know an answer, it says so and hands the conversation to a person. It does not invent prices, warranties, or availability.

Tested before it ever talks to a customer.

Before launch, we run common questions, edge cases, scheduling scenarios, pricing boundaries, and after-hours behaviour through the system. We test the angry customer, the confused customer, and the customer who types in fragments. You get a testing report and a final approval before anything goes live.

Watched after launch, not abandoned.

Every build includes an ongoing service package. We monitor early conversations, review logs, tune prompts, and update the knowledge base as your business changes. If something goes wrong, we can pause or shut the system off in minutes, not days.

Read about security and data

Questions

Frequently asked.

What makes you qualified to do this?

Blake has spent the last five years working in AI, first as a salesperson, then hands-on inside the trade and field services industries. When you hire BitDepth, you are getting that experience applied directly to your business, not handed off to a junior.

What if the audit does not find anything useful?

That is a real outcome and we will tell you if it applies to you. If your business is not ready for AI yet, you leave with a clear picture of what needs to be in place before it makes sense, plus a prioritized plan to get there. That roadmap has value on its own.

How much of my time will this take?

We keep the owner involvement to about 90 minutes of structured interview, plus access to the people doing the work (dispatcher, lead estimator, office manager). Most clients find the audit takes less time than they expected.

Is the outcome guaranteed?

We guarantee the audit credit. 100 percent of what you pay for the audit is credited against any implementation you move forward with inside 90 days. What we cannot guarantee is a specific ROI, because that depends on your business, your data, and how you execute. What we can guarantee is honesty about what we find, including if the numbers do not justify building anything yet.

How does the audit credit actually work?

Simple. You pay for the audit. We deliver it. If you decide to move forward with any implementation (Missed Call Text Back, workflow automation, AI workers, or a multi-phase build), the full audit fee comes off your project invoice. No minimums, no conditions beyond the 90-day window.

Free download

The AI readiness checklist.

A practical 30-point checklist for Canadian business owners evaluating whether AI will actually save them time and money. No fluff, no sales pitch.

Start here

Start with a diagnostic, not a guess.

Before building anything, we identify where the money is leaking and where AI will actually make an impact.

Book an Audit Book a discovery call